Second time I’ve gone there and I’ll keep going. Eddie is very honest I never felt I had to second guess his answers or even what needs to be repaired, replaced on my vehicle. So happy I was referred to him.
Lisa, we're really glad to hear you feel confident bringing your car to us and that Eddie has taken good care of you. We appreciate your trust and are happy you were referred our way! Looking forward to helping you with your car whenever you need.
Clear, itemized diagnostic reports with pictures. Eddie is very professional, explains the report well, and gives useful tips for daily auto care. Reasonably priced and I feel very confident to trust Autotrend with my future maintenances.
We’re really glad to hear that our detailed reports and Eddie’s expertise made a positive difference for you, Ang! It’s great to know you found our prices fair and that you feel confident bringing your car to us. Looking forward to taking care of your vehicle’s needs whenever you need us!
Very honest with what work my car needed and didn't need. Very friendly atmosphere and easy to work with.
Hi Tim, we're glad you appreciated our honesty and found our shop friendly and easy to work with! It's always our goal to make car care straightforward and stress-free. If you ever need anything in the future, our team at Autotrend Auto Repair is always here to help you out. Safe travels!
Quick service
Hi Don! Thank you for your kind words about our quick service. We pride ourselves on providing efficient repairs to get you back on the road as soon as possible. If you need anything in the future, don't hesitate to reach out. -Dave, Autotrend Auto Repair
These guys are great! I’ve been coming here for all my service checkups for years. Professional, thorough, and great to chat with. Thanks Dave, Eddie and all your crew!
Hi Erika, thanks for choosing Autotrend Auto Repair for all your service needs! We're glad to hear that you've consistently had a great experience with us. Our team takes pride in providing professional and thorough service. If you have any questions or need any further assistance, don't hesitate to reach out. Take care!-Dave
Hi David, thank you so much for the awesome 5-star review! We really appreciate you taking the time to share your experience with us. It's always great to know our customers are happy with our service. If you need anything in the future, just let us know—we're here to help! Thanks again for choosing Autotrend Auto Repair.
BEST Autoshop around, Autotrend! I found my new, trustworthy auto shop. Never going to the dealership again. I needed a big repair, & was afraid the dealership was fixing to do me wrong. So my sisters close friend Jimmy referred me to Kevin at Autotrend. I’m so very thankful I did. Kevin is amazing! He figured out the real issues within the day, gave me a quote. Gave me a 3 day time frame for the repair. Got me a Lyft ride to my job so I could get to work. Bonus, he had my car repairs done in 2 days! I day before expected. I was at the dealership 2 weeks prior, they said they only found a fuel code with the car. No other problems. Well, not true, it turned out to be a computer component for the major issue, then they found low coolant, & a leak in my coolant hose from passenger throttle body to the rear crossover bar. They fixed that too. The dealership didn’t find that big problem, but Kevin did. He is my new mechanic for life. Thank you to Kevin, Dave, & Eddie! I appreciate your honest, excellent service, I will share with my friends.
Cynthia, we're genuinely stoked to hear how happy you are with your experience at Autotrend! It means a lot that you trusted us with your car and that Kevin and the crew were able to figure out the real issue and get you back on the road ahead of schedule. We’re all about transparency and making sure our customers feel taken care of, so your review really made our day. Big thanks to Jimmy for sending you our way, and we're glad we could restore your faith in honest auto repair. Don’t hesitate to reach out anytime you or your friends need anything—Kevin, Dave, Eddie, and the rest of the crew will always be here for you!
Great service, was clear about the work that needed to be done. They worked with my schedule and with good humor. My car is humming.
Hi Paula, thank you for the great review! We're glad we could provide you with top-notch service and accommodate your schedule. If you ever need anything, don't hesitate to reach out. Take care of yourself and your car! -Dave Autotrend Auto Repair (408) 866-5140 Dave@autotrenddiagnostics.com
Thank you Michihiro for this 5-star rating! We appreciate your feedback. Please let us know if there is anything else we can assist you with. -Dave
I took my car to another shop for a diagnostic and they charged a lot of money for the job and they came up with almost $10000 worth of work, I said NO. Then I found autotrend. They were very courteous and much less expensive. When the other shop said I needed new gaskets for the transmission $300, autotrend said no your fill cap was loose, no gaskets needed. They tightened the cap and put tephlon tape on it and we are good. They suggested I replace the break fluid and my car breaks a smoother than ever before. That and a new battery and my Camero is running better then ever before. I have found my new mechanic after long desperate search I have finally found my mechanic. Thank you Eddie and crew for saving my beloved Hot Wheels Camero.
Hi Nolan, thank you for choosing Autotrend Auto Repair! We are thrilled to hear about the positive experience you had with us. Our team takes pride in offering honest advice and efficient service. Your satisfaction is our top priority, and we're glad we could meet your expectations. If you need any further assistance, please don't hesitate to reach out to us at (408) 866-5140 or Dave@autotrenddiagnostics.com. We look forward to serving you again in the future. Take care! -Dave
I had what i thought might be a difficult problem to fix, but when I called Eddie he knew exactly what to do. He got the part and had it insalled by the next afternoon, along with some other important maintenance. Very happy!
Theresa, thank you for trusting us with your vehicle! We strive to provide efficient and reliable service, and we're glad Eddie exceeded your expectations. If you have any more concerns or questions, please don't hesitate to reach out. Have a great day! -Dave
I’ve been searching for an honest mechanic ever since my previous mechanic retired. Eddie and the folks at autotrend are honest and they do excellent work. I can finally relax and drive my Camero without worries. I had another shop say that my transmission was leaking g and it would cost me $300 to replace the gaskets. Autotrend looked at it and discovered the leak was from the fill cap that was loose. They tightened it and put teflon tape and we are good. They did a few maintenance items and the car runs better than ever.
Nolan, it's great to hear about your positive experience at Autotrend Auto Repair! We pride ourselves on our honesty and excellent work. Relaxing and driving your Camaro without worries is our goal too! From fixing the loose fill cap to the maintenance items, we're glad your car is now running better than ever. Let us know if there's anything else we can do for you! -Dave
I have been bringing my vehicles to Autotrend for 10+ years. They do excellent work at a good price. For each service they fully inspect my vehicle and let me know of any concerns that need to be addressed immediately or in the upcoming future. Drop off and pick up is fast.
Hi Terry! Thank you for choosing Autotrend Auto Repair for all your vehicle needs. We appreciate your loyalty over the past 10+ years. It's fantastic to hear that our excellent workmanship, thorough inspections, and prompt service have consistently met your expectations. If you have any further questions or concerns, please don't hesitate to reach out to us at (408) 866-5140 or Dave@autotrenddiagnostics.com. We look forward to serving you again soon. -Dave
During 6 month service. Kevin noticed the tires were starting to crack on the sidewalls. We were prepping to tow a heavy car trailer to Oregon and advised replacing the tires before our trip.
Thank you, Don, for choosing Autotrend for your service needs. We appreciate your feedback. It is crucial to address potential safety concerns before embarking on a long trip. We are happy that Kevin identified the tire issue. If you have any further questions or concerns, please do not hesitate to reach out to us. Safe travels! -Dave
Thank you so much for the 5-star review, Douglas! We truly appreciate your support and are glad you had a great experience with us. It means a lot, and we look forward to serving you again!
Eddie was very helpful and got my car seen the next day. He sent detailed updates and a streamlined approval form with reasonable prices. He replaced an evae hose to fix the engine light and also replaced the fan belt and rotated tires. By 3:30 p.m, my car was ready for pickup. I'll return with my Toyota Tundra, and Jeep Cherokee next time I have any issues. I can highly recommend Autotrend Auto Repair.
Jessica, thank you for recommending us! We appreciate your trust in Autotrend Auto Repair and are delighted that Eddie provided you with excellent service. We look forward to assisting you with your future vehicle needs for your Toyota Tundra and Jeep Cherokee. If you have any questions or concerns, please don't hesitate to reach out to us at (408) 866-5140 or Dave@autotrenddiagnostics.com. Safe travels! -Dave
Fixed a leak in the hose that was the manufacturer fault was very pleased with their service and they kept my truck for a week since we were on vacation. Thanks again. 😁
Hi! We are delighted to hear your feedback! We appreciate your patience and confidence in Autotrend Auto Repair's expertise. Feel free to reach out if you need further assistance. And enjoy your vacation! -Dave
Super nice, super detailed, explained everything openly, prioritized issues. And fixed the problem!!
Thank you for the fantastic review, Jennie! We're thrilled to know that you had a positive experience at Autotrend Auto Repair. We take pride in our detailed and transparent approach to auto repairs, and it's great to hear that you appreciated it. If you have any other concerns or need our help in the future, don't hesitate to reach out. We'll be happy to assist you!-Dave
Thank you so much for the 5-star review! We’re thrilled you had a great experience and truly appreciate your support. We look forward to serving you again!
Thank you for caring about my concerns with my car. I am happy to say all seems good with the repairs. Thank You!
Thank you for your kind words! We’re glad your concerns were addressed and that your repairs are all set. We truly appreciate your trust and look forward to helping you again whenever you need us!
Had a great experience fixed the problem good atmosphere
Hi Shawn, thank you for taking the time to leave us a great review! We are glad to hear that you had a positive experience at Autotrend Auto Repair. If there is anything else we can do for you, don't hesitate to reach out. We look forward to serving you again in the future! -Dave
Can always rely on you and your team.
Gerry, your trust means a lot to us! Please let us know what we can do to earn that extra half star.
Totally satisfied with the work performed on my truck. The communication from start to finish was top notch. Eddie is great and most importantly to me is his honesty.
Thank you for taking the time to share your positive experience! We are thrilled to hear that you were satisfied with the work performed on your truck and that our communication was top-notch. Eddie is a valued member of our team and we will make sure he sees your kind words. If you have any further questions or need assistance in the future. We look forward to serving you again!
They are the best, they’re very honest and they fixed the problem and the price is fair
Thank you for the excellent review, Tom! We are delighted to hear that you had a great experience with us. At Autotrend Auto Repair, providing honest and fair service is our top priority. If you ever need assistance in the future. Take care!
Thank you for the 4-star rating! We appreciate you taking the time to review us. If there’s anything we can do to make your next visit a 5-star experience, we’d love to hear your feedback.
Thorough and professional inspection of the vehicle with recommended service accompanied with photos. Straight forward honest assessment of the vehicle with no high pressure sales. Highly recommend.
Thank you for your great review, Todd! We’re glad you appreciated our thorough inspection, clear photos, and honest, no-pressure approach. Your recommendation means a lot to us, and we look forward to serving you again!
Eddie and his team took good care of my car. They are communicative every step of the way and I like that they send pictures of the issue and details of what they suggest should be done. I feel safer driving my car as it was in dire need of attention! As a plus, their customer service was good, he was very kind and pleasant to interact with. I definitely plan to be a repeat customer. Thank you :-)
Thank you for your wonderful review! We’re so glad Eddie and the team were able to take great care of your car and keep you updated every step of the way. It’s great to hear that the photos and explanations helped you feel confident and safe on the road. We truly appreciate your kind words and look forward to seeing you again!
I took my SUV in with mysterious electrical issues (that others could not fix) and flat tires. Eddie took fabulous care of the issues and scaled back recommended services when I let him know it was my intent to sell the car. I now have an accurate list of what the car needs for the next owner. Plus I know where I can go to get great honest service for my other vehicles!! What a find!!
Karen, thanks for sharing your glowing feedback! It's fantastic to hear that Eddie took great care of your SUV and provided an accurate list of needed services. We're delighted that you had a positive experience with us, and we look forward to providing excellent and honest service for your other vehicles in the future. If you have any further questions or need to schedule an appointment, don't hesitate to reach out. -Dave Autotrend Auto Repair (408) 866-5140 Dave@autotrenddiagnostics.com
Thank you so much for the fantastic 5-star review! We're thrilled to hear that you had a great experience with us at Autotrend Auto Repair. It was our pleasure to assist you with your automotive needs, and we're glad we could provide the service you were looking for. Safe travels, and we look forward to seeing you again down the road. Best wishes, The Autotrend Auto Repair Team
Very responsive and helpful. I love their online app that allowed me to review their findings. Highly recommend them.
Hi Jennifer, we're thrilled to hear that you found our services responsive and helpful! It's great to know that our online app made things convenient for you. Your recommendation means a lot to us, and we're here whenever you need us. Safe travels!
I can not say enough about how knowledgeable, skilled, kind and fair these mechanics are. I have been taking all the family cars to Autotrend for over a decade and have never had better experiences. I wish I could give them 6 stars!
Dear Kim, thank you so much for your kind words! We're thrilled to hear about your positive experiences with us over the past decade. It's our goal to provide exceptional service to all our customers, and it means the world to us that you feel this way. If you ever need anything, please don't hesitate to reach out. We're here to help! -Dave
On time and thorough service
Thank you, Donald, for choosing Autotrend Auto Repair! We're glad that you were satisfied with our service. If you have any questions or need any further assistance, feel free to reach out to us at (408) 866-5140 or Dave@autotrenddiagnostics.com. We look forward to serving you again!-Dave
Very impressed with the service done in such a short time. Will be looking forward to working with Eddie and his staff.
Thank you for the great review, Ira! We are happy to hear that you had a positive experience with us and that you were impressed with the service. We will pass your kind words along to Eddie and the rest of the team. If you have any questions or need anything in the future, please don't hesitate to reach out. We look forward to working with you again! -Dave
I was very pleased with the customer service and work performed. The shop was highly recommended by a friend who has been a long time customer. The service was completed within the timeframe as initially quoted. Will be a returning customer.
Thank you for choosing Autotrend Auto Repair! We're thrilled to hear about your positive experience. It's great knowing that our customer service and work met your expectations. We're proud to have been recommended by a friend, and we look forward to serving you again in the future.
Thank you so much for the 5-star rating, Belen! We’re thrilled to know you had a great experience with us. Your support means a lot!
Thank you for the 5 stars, Peter! We appreciate your support and look forward to serving you again.
High-quality, efficient, and friendly service. Eddie and the team were communicative throughout the entire process and got my car back on the road within hours. Highly recommend!
Thank you so much for your kind words, Thomas! We’re glad Eddie and the team were able to get you back on the road quickly. We truly appreciate your recommendation and look forward to helping you again whenever you need us.
Excellent service for my almost new 2019 Ford Escape
Thank you, Thomas! We’re glad we could provide excellent service for your Ford Escape. We appreciate your trust in us!
Autotrend does excellent work and I have confidence in their advice and skill.
Thank you for the kind words, Mark! We're thrilled to hear that Autotrend Auto Repair exceeded your expectations. If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out! -Dave
If you want the professional and hassle free service, come to Auto Trend. Eddie is always so nice to have business with.
Thanks for the kind words, Wayne! We're glad Eddie provided you with top-notch service. If you have any questions or need assistance with anything else, please don't hesitate to reach out. We're here to help! -Dave, Autotrend Auto Repair
Really great service they are super friendly
Thank you, Pilar! We’re so glad you had a great experience with our friendly team.
I’ve been using Autotrend’s services for at least 25yrs. Why, it’s simple. If you look at most of the reviews, honestly, trustworthy and customer service are noted as attributes which has continued for all these years/decades. Will a dealer warrant their repair work for 3 years. Hell no. I’ve never had to bring a car back to look at something that was repaired. Dave has a great team with Eddie, Kevin and the others. In this day and age there are few businesses that treat and perform at a high level of customer satisfaction like Autotrend Diagnostics.
Lloyd, thank you for your loyalty over the past 25 years! It's customers like you who make our job so rewarding. We pride ourselves on providing honest, trustworthy, and high-quality service. Your kind words about our team are much appreciated. We aim to exceed your expectations every time. If you ever need us, please don't hesitate to call us.
Efficient , thorough, and went beyond expectations in solving minor problems while doing a normal oil change and checkup. Completely satisfied!
Gerald, we're glad to hear about your positive experience at Autotrend Auto Repair! Our team takes pride in going the extra mile for our customers. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you for your trust in us! -Dave
Great Service… very easy communication. The problem was fixed in a timely manner. The bill was also much more reasonable than what I had expected. I have dealt with the dealer in the past and I am so happy I decided to change.
Thank you for your kind words, Pamela! We’re so glad communication was easy, the repair was timely, and the cost came in better than expected. We truly appreciate your trust and are happy you chose us over the dealer. :)
I was dealing with a very problematic interaction with Steven’s Creek Ram/Jeep dealership. After 2 weeks at the dealership with no help I brought my vehicle to Autotrend. I was able to bring my vehicle in straight away. I received updates at least once if not twice per day. Eddie went the extra mile to help me try to navigate my extended warranty coverage. In the end my coverage did not allow me to have the work done at Autotrend. That said if I have any additional needs for auto work Autotrend will be my first stop.
Thank you for sharing your experience, Steve! We’re glad Eddie and the team were able to provide clear communication and support, even with the warranty challenges. We truly appreciate your trust and look forward to helping you with any future auto needs.
This place is great! I live in southern california. I was on a road trip this summer when the check engine light came on. My mechanic at home recommended David Kusa and Autotrend. I went there and they looked over the vehicle, then called my mechanic to discuss the findings. While waiting I could see that the shop was spotless, well organized and had a steady stream of customers new and long standing that were treated like friends. The issue with my car was minor, so they sent me on my way. From my experience there I can recommend this place 100%
Thank you for sharing your road trip story with us, Cindy! We’re so glad David and the team could get you back on the road quickly and with peace of mind. It means a lot to hear your kind words about our shop and service—we truly appreciate the 100% recommendation.
So far, so great! My car just had a second appointment at Autotrend. Eddie and Dave are both nice, explain things appropriately (e.g., no mansplaining, just the facts and conversation), and have been fair in their pricing. Also, timely in communications and project completion. I was recommended by a friend, and I'd recommend them to my friends.
Thank you so much for sharing your experience, Petra! We’re happy to hear that Eddie and Dave took great care of you and that you’ve been pleased with both our service and communication. We truly appreciate your recommendation and look forward to continuing to earn your trust!
Dave, Eddie and the team at Autotrend were great to work with! They got my Toyota 4Runner in quickly and assessed what I needed. I loved how their quote gave me the pricing information as well as pictures of my car (shocks, brakes) to show the condition. They are extremely trustworthy and as a woman I appreciate that. They are also very reasonably priced. I will be taking my car in to Autotrend for all my future service needs: oil changes, brakes, shocks, struts. You name it! It’s truly a relief finding a trustworthy and safe mechanic in the San Jose Bay Area. Thanks Autotrend!
Thank you so much for your thoughtful review, Jennifer! We’re glad you had a great experience with Dave, Eddie, and the team. It means a lot to us that you felt informed, respected, and taken care of. We’re honored to be your trusted shop and look forward to helping with all your future car care needs!
Dave, Eddie and the team at Autotrend were great to work with! They got my Toyota 4Runner in quickly and assessed what I needed. I loved how their quote gave me the pricing information as well as pictures of my car (shocks, brakes) to show the condition. They are extremely trustworthy and as a woman I appreciate that. They are also very reasonably priced. I will be taking my car in to Autotrend for all my future service needs: oil changes, brakes, shocks, struts. You name it! It’s truly a relief finding a trustworthy and safe mechanic in the San Jose Bay Area. Thanks Autotrend!
Did a wonderful job repairing our older model Lexus that could not be fixed by the dealership repair center. The car is running beautifully again.
Hi Lou Ann, we're thrilled to hear that your Lexus is running beautifully again! Our team always enjoys tackling those challenging repairs, and it means a lot to know we could help when the dealership couldn’t. If you need anything else or have any questions down the road, feel free to stop by or give us a call. Safe travels!
